LaTonya Jackson is the Founder & CEO of L. Jackson Associates. A Management Consulting and Government Contracting Firm specializing in helping businesses achieve operational excellence. LJ is a results-oriented and growth-focused Strategic Operations Executive with nearly 30 years of combined experience in the Hospitality Industry as well as Corporate America with a proven history of expanding revenue, improving operations, leading and developing large and small teams, and driving core mission and objectives of any organization. LJ loves working in operations, which is a great combination of Business, Sales, Technology and Human Resources which allows for many vast experiences and creativity as no team or client is the same. For 20+ years, LJ has worked in the Global Outsourcing Industry and is an Associate Certified Outsourcing Professional (aCOP). She has provided Strategic Outsourcing Solutions from end-to-end Business Processes to Document Processing Services to various businesses and organizations such as Higher Education, Investment Banks, Hospitals, Non-Profits, Luxury Brands/Designers, Beverage and Cosmetics Companies, Media, Legal and Financial Services Firms. She has demonstrated the ability to drive growth and manage operations across a multitude of service lines such as Business Services, Office Services, Administrative Services, Hospitality, Conference Centers, Call Centers, and Facilities Management. LJA's vision is to inspire excellence in business that empowers the community and create career and growth opportunities for others.